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Do you provide IMAP4 access to e-mail?

We do provide IMAP4 access to e-mail. IMAP4 stands for Internet Message Access Protocol version 4. IMAP is a much more advanced protocol that allows you to see all your folders and quickly view...


How do I check my email online?

All hosting plans comes with an online webmail. Using any web browser type the address http://webmail.yourdomain.com


How to Configure Your Exchange Account On Iphone

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I am receiving a lot of spam messages what can I do?

There are many ways that spammers harvest and collect email addresses tobuild their lists. The traditional mode of address collection involvesspammers obtaining your email address from websites,...


I get bounced emails from your server when i send messages through my domain

Please enable SMTP authentication following instructions below, select the appropriate mail client. Please note that using port 587 is optional, this may be required if your ISP is blocking port...


I just setup my domain how do i create email accounts?

Using the login information sent to you in the Account Activation email: Log into the Control PanelClick on the domain you want to setup email accounts forClick the Domains shortcut in the...


I received a bounced email I didnt send coming from my own domain! How? Why?

These emails are caused by spammers using your domain as the "reply to" address in their emails. This does not mean your computer or website is infected or insecure. Please ignore and...


I received a virus through my e-mail. Does your system scan for viruses?

Yes, our system is constantly scanning and deleting viruses. Although a larger majority would be removed and you would never see them, inevitably some will slip through. This is why all ISP's...


I think I setup my mail accounts correctly, but Outlook says: There was a problem logging onto your mail server. Your username or password was rejected

First confirm that you are using the correct password and check to make sure that the username under account settings in your email client has the full email address; you@yourdomain.com


My ISP is blocking port 25, what can i do?

Some ISP block SMTP default port 25, to get around this, set your email client to use port 587 instead for outgoing server. Please refer to your email client documentation for steps on how to...


Outlook 2007: Configure RPC Over HTTP

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What is my INCOMING (POP3/IMAP) & OUTGOING (SMTP) mail server name?

Your incoming (POP3/IMAP) & outgoing mail (SMTP) server name is:mail.yourdomain.comWhere yourdomain.com needs to be replaced with your actual domain name


When downloading emails in Outlook, it gets stuck and does not finish?

Sounds like you have been sent a dodgy email that confuses Outlook. Please login to your mailbox via Webmail. Look for any suspicious email.You should delete this email and any other emails with an...


When i create an email i get the error message "The password is incorrect, use at least 5 characters. The password should not contain mail account name as its part.Only Latin characters, no dictionary words (optional)."

Due to Spammers and Hackers we encourage our users to use secure password. The error is generated because a weak password is used. Users are required to set alphanumeric (letters and numbers)...


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