Knowledgebase  //  Miscellaneous


Can I use my existing domain with your hosting plans?

You can transfer full control of your existing domain name to us, a transfer fee of $25 is required. With this option you will be invoiced for the renewal of your domain name when due.You can also...

Do you make backups of accounts?

Yes. We understand the importance of our client's data, this is why we perform nightly and weekly backup of our server and all account hosted to our backup server.

What technical support does Webproservers offer?

Our experienced support team is available 24 hours a day via email and from 8:00 A.M. to 5:00 P.M. Eastern time via online chat and phone  Monday-Saturday to assist you with any problems...

Will I have SSH and/or Telnet access?

We don't allow SSH or Telnet access on our shared hosting packages. If you need to change any settings that you might have used SSH for in the past you can raise a support ticket so our Technical...

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